Transactions Policy

At Jade Heather, safe and reliable payment processing comes first. Every transaction made through our website is handled by secure payment systems that meet recognized international security standards. Our aim is to give you a smooth, protected checkout from start to finish.

Accepted Payment Methods

You can complete your purchase using a range of trusted payment options, including:

Mastercard
Visa
Google Pay
Apple Pay
Shop Pay
Amazon Pay

The options shown at checkout may vary depending on factors such as your location, your bank, and the services supported by our payment provider.

How the Payment Process Works

Placing an order is simple and secure:

Pick one of the available payment methods at checkout.
You'll be taken to our protected payment environment.
Enter your payment details and confirm your order.
The transaction is processed over an encrypted connection.
Once payment is complete, you'll receive an order confirmation by email.

Secure Payment Protection

To keep your financial details safe, all transactions are sent through SSL-encrypted connections.

Jade Heather does not store full credit card details on its servers. Payments are handled by certified providers that meet international security requirements, including PCI-DSS standards, so your payment data stays protected at all times.

Failed or Declined Payments

If your payment doesn't go through, we suggest the following:

Try a different payment method
Double-check your payment details and try again
Contact your bank or card issuer to confirm there are no restrictions on your card

If the problem continues, feel free to reach out to our support team for help.

Currency

All prices on our website are shown and charged in United States Dollars (USD). Depending on your bank or payment provider, currency conversion fees may apply if you're paying in another currency.

Have Any Questions?

You can find answers about delivery, returns, orders, and more here:

Frequently Asked Questions: https://jadeheather.com/pages/faq
Contact Form: https://jadeheather.com/pages/contact